Shipping policy
- Order Processing Times:
- All orders are typically processed withing 3 to 6 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
- Shipping Methods:
- We offer several shipping options to meet your needs, including standard delivery within 6 to 12 days.
- Shipping Costs:
- Shipping costs are calculated based on the order weight, destination, and selected shipping method.
- Customers can estimate shipping costs by adding items to their cart and entering their delivery address.
- Order Tracking:
- Tracking information will be provided as soon as the order is shipped.
- Customers can track the status of their order by logging into their account or using the tracking link provided via email.
- International Delivery:
- We offer international delivery to multiple countries. Delivery times may vary based on the destination and local customs procedures.
- Returns and Exchanges:
- Refer to our returns and exchanges policy for detailed information on conditions and procedures.
- Shipping Issues:
- In case of shipping-related problems, please contact us within 14 days of the expected delivery date.
- Important Information:
- We are not responsible for delays caused by events beyond our control, such as extreme weather conditions, strikes, or customs delays.
Contact:
- For any shipping-related inquiries, please contact us at contact@my-monthly.com or through our contact form on the website.